Terms of Service
This website is operated by Fabrena Limited. By visiting our site or purchasing from us, you agree to be bound by the following terms, including our Shipping Policy, Returns & Exchanges Policy, and Privacy Policy.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least 18 years of age.
You may not use our products for any illegal or unauthorized purpose.
A breach of any Terms will result in an immediate termination of your access to our Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Credit card information is always encrypted during transfer.
You may not reproduce, duplicate, copy, or sell any portion of the Service without express written permission from us.
3. Accuracy of Information
We are not responsible if information on this site is not accurate or current. Any reliance on the material on this site is at your own risk.
4. Modifications to Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service without notice.
5. Products and the 60-Night Trial
Certain products, specifically the Rescue Silk Pillowcase, are subject to our specialized Returns & Exchanges Policy:
Hygiene: For safety and hygiene reasons, used bedding cannot be returned to our facility. We do not resell used silk.
6. Billing and Account Information
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase information for all transactions.
7. Personal Information
Your submission of personal information is governed by our Privacy Policy.
8. Medical Disclaimer
Fabrena products are designed for skin comfort. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
Our products are not a substitute for professional medical advice.
9. User Feedback and Testimonials
If you send us reviews or suggestions, you agree that we may use them in any medium without restriction or compensation.
10. Limitation of Liability
Fabrena, our directors, or employees shall not be liable for any injury or claim arising from your use of the Service or any products (including skin reactions or sensitivities).
Our liability is limited to the maximum extent permitted by law in Ireland.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ireland.
12. Contact Information
Questions about the Terms of Service should be sent to support@fabrena.com.